Lemon Vibrators
*crafted for comfort and confidence*

Very. Every Lem Hello Nancy order arrives in a plain exterior box with no brand markings, no logos, and an invoice addressed only to your name — nothing identifying what's inside. You can also add an extra-discreet packaging upgrade at checkout for $3.99.

If your order is unopened and unused, you have 30 days to exchange it or return it for a full refund — it just needs to come back in its original sealed packaging, which hygiene and safety standards require. If you have already opened it and it isn't quite right, our care team will exchange it for something better suited at no extra cost. Lubes, oils and accessories aren't covered, and the exchange is a one-time courtesy per customer. If something arrives damaged or isn't working properly, send us a photo or a short video and we'll sort it out right away.

Up to 120 minutes on a full charge, depending on intensity. The Lem charges in about 90 minutes via the included USB-C cable. Battery is lithium-ion, rated for 1,000+ full cycles.

Yes — the Lem runs at under 48 dB at full intensity, which is about the sound level of a quiet library or a hushed conversation. Thin walls, shared rooms, and travel bags have been tested and approved by thousands of customers.

Absolutely. The Lem is made from FDA-registered medical-grade silicone — phthalate-free, BPA-free, latex-free, and hypoallergenic. It's also non-porous, so it's easy to clean and won't harbor bacteria.

Yes. The Lem is IPX7 rated, meaning fully submersible up to 1 meter for 30 minutes. Shower, bath, or poolside — just dry thoroughly before charging.